Effective Date: [Current Date]
1. Service Description
We provide custom website design services including design, development, and 12 months of hosting. Service includes initial consultation, custom design, mobile optimization, and basic SEO setup.
2. Payment Terms
Payment is due in full at time of purchase. We accept payments via Stripe. All sales are final after 30 days unless service defects exist.
3. Cancellation & Refunds
30-day money-back guarantee if you're not satisfied with our work. Refund requests must be submitted in writing. Hosting costs after 30 days are non-refundable.
4. Service Timeline
Website completion typically takes 2-4 weeks from project start. Timeline may vary based on client responsiveness and project complexity.
5. Intellectual Property
Upon full payment, you own the website design and content. We retain rights to code frameworks and templates used in development.
6. Limitation of Liability
Our liability is limited to the amount paid for services. We are not responsible for indirect damages or lost profits.
7. California-Specific Terms
California residents have additional rights under state consumer protection laws. Disputes may be resolved through arbitration or small claims court.